Alteryx Customer Managed Telemetry

Reveal your organisations’ Alteryx automations, usage and value !

Our clients save lots of time and money with Alteryx, but it’s now always easy to express that due to its self service nature.

Where an investment has been made in Server this is built in, but where Workflows are run on the desktop this can be hard to capture.

In today's data-driven world, understanding how your organisation utilises its tools and data connections is crucial.
Alteryx offers a free downloadable utility called Customer Managed Telemetry that provides valuable insights into the workflows being run within your organisation and on which data sources.
This utility is not just about capturing data; it's about empowering your team with actionable insights for simplification, training and risk reduction.

Why Customer Managed Telemetry?

Customer Managed Telemetry allows you to:

· Audit Tool Usage: Gain a clear picture of which tools are being used and how frequently. This is essential for managing software licences and ensuring compliance.

· Manage Risk: Identify potential risks by monitoring data connections and workflow activities. This helps in maintaining data security and integrity.

· Identify Training Opportunities: Discover if certain tools are underutilised. This can highlight areas where additional training might be beneficial, ensuring your team is fully equipped to leverage all available resources.

Easy Setup

Setting up Customer Managed Telemetry is straightforward:

1. Modify the RuntimeSettings.xml File: A simple change to this file enables data collection.

2. Set Up a Network Collection Folder: Designate a folder where the collected data will be stored.

Data Collection Workflow

There is a data collection Workflow included in the package that just needs to be repointed to your Network Collection Folder.

Powerful Dashboards

The utility includes a data collection workflow and comes with pre-built dashboards for Tableau and Power BI. These dashboards provide a great starting point for visualising your data. They offer insights into tool usage, workflow performance, and more. However, the real power lies in the detailed data files, which you can customise further to meet your specific needs.

Conclusion

Customer Managed Telemetry is a powerful tool for any organisation looking to optimise its workflow management. By providing detailed insights into tool usage and data connections, it helps in auditing, risk management, and identifying training needs. With easy setup and powerful dashboards, it's a valuable addition to your data management toolkit.

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